Every Reservation.Every Dollar.
The revenue engine for independent hotels. It recovers OTA overcharges, enters every reservation, and collects the money you're owed. You add nothing to your day.
Every booking turns into money in your account, on its own.
The same journey runs for every reservation, automatically. No front desk, no spreadsheets, no chasing cards.
It doesn't just find the money. It collects it.
Commission recovery is where GetStayAid started. The bigger win today is everything after it. The cards get charged, the money gets collected, and every move is logged. This is the core of the product now.
It collects what guests owe, right from your PMS.
It watches your arrivals around the clock and charges each guest exactly what they owe, live on Jonas Chorum. Every charge is held to strict limits with an instant off switch.
Nothing happens in the dark.
Every action the system takes lands in one live, auditable feed. You see exactly what happened, when, and why, for every single reservation.
The details most tools skip, and most hotels lose money on
GetStayAid runs the money side of your hotel the way an obsessive night audit team would. Every reservation, every card, every fee. You never touch a thing.
The moment a guest owes money, GetStayAid charges the exact amount for you, by VCC or hotel collect. Your front desk never touches a card number again.
Every reservation and every amount is confirmed before a charge ever goes out. Never a double charge, never a cent too much, nothing billed by mistake.
Late cancellations and no-shows are caught and their fees collected automatically. This is the revenue most front desks quietly write off every month.
If a card fails, GetStayAid chases a new one from the guest and keeps following up. If it is still not fixed, it clears the booking out of your systems end to end, so a dead card never holds a live room.
It watches your bookings several days ahead and catches every mismatch between your channels and your PMS, long before a guest ever walks up to the desk.
Group and multi-room reservations are entered and charged one room at a time, automatically. No manual splitting, nothing dropped between rooms.
Your PMS runs the building. GetStayAid runs the money. All of it.
Not another point tool bolted onto your stack. One system that owns every step where money enters, moves, or leaks out of your hotel. One login, one bill.
One system for the whole money side of your hotel
GetStayAid started with commission audits. It now runs the back office that used to eat your team's day. Every module below works on its own, and they compound when you combine them.
It checks every OTA commission line against your own records and builds a dispute-ready PDF for each overcharge. Cancelled stays, no-shows and wrong rates all included.
It reads your booking emails and enters the reservation and its virtual card number straight into your PMS. Notes, room codes and card, with zero copy and paste.
It runs around the clock to confirm every OTA booking is correct in your PMS, and flags any mismatch in either direction before it can cost you a room.
It automatically collects the exact amount each guest owes, never a double charge and never a cent too much. Live on Jonas Chorum today.
It releases standard rooms back into sellable inventory by upgrading eligible guests to premium rooms automatically, then restores the original when it frees up. No oversell, no manual juggling. Live on Choice Advantage today.
It watches your arrivals every few minutes and charges exactly what each guest owes, live on Jonas Chorum. Every charge is held to strict limits with an instant off switch.
Automated end of day reconciliation across your OTA charges, folio and deposits. The manual night audit checklist, done for you.
Tracks every prepayment and deposit against the reservation it belongs to, so nothing is refunded twice or left unclaimed at checkout.
Reconcile payments, settlements, commissions, deposits, refunds and chargebacks, with financial reports, all in one place. The last manual money job in the hotel, automated too.
One system beats a stack of point tools
Plenty of tools automate operations. GetStayAid is built around the one job the rest leave to your front desk: protecting and collecting revenue, end to end, and safe with real money.
Most automation shaves minutes off small tasks. We start from the money. Overcharges recovered, cards collected, revenue protected. The work a front desk drops the moment it gets busy.
We go straight to the OTA channels themselves, Booking, Expedia, Agoda, Hotelbeds and Trip.com, not just the feeds your channel manager already handles. That is where commissions, cards and disputes actually live.
Line-by-line audit of every OTA statement against your PMS, with a dispute-ready file for each overcharge. Money back, not just a dashboard.
Every charge is confirmed against what is actually owed and double checked afterward. Built to fail safe, so there is never a double charge and never a cent too much.
Designed from the front desk out, for independent hotels and small groups. Not a generic workflow tool bent to fit hospitality.
This is what a commission audit looks like
Sample report with illustrative data — the exact layout and workflow every real audit produces.
How much do hotels actually recover?
Based on real commission audits, recovery alone. At $399/mo (normally $599) the audit pays for itself, and every automation module is included on top.
Who uses GetStayAid?
Anyone responsible for hotel revenue - whether you run one property or twenty.
Your OTA bills arrive monthly. You trust them. GetStayAid verifies them - so you know every charge is legitimate before it's final.
Commission errors eat directly into your RevPAR. GetStayAid surfaces every anomaly across all OTA channels - so nothing escapes your margin review.
Monthly reconciliation is tedious. GetStayAid automates the cross-check, flags discrepancies instantly, and keeps a full audit trail for your records.
Managing OTA billing across 5 properties is 5x the problem. GetStayAid gives each property its own audit workflow - all under one account.
Where GetStayAid started, and still the fastest win
It is one module inside the platform now, but still the easiest way to see value in your first 60 seconds. Live, battle-tested, no integration, no credentials, just two files.
Every overcharge found.
Every dispute tracked.
OTA statements arrive in every format imaginable. We've built deep support for each one - so nothing slips through because of a PDF structure, name encoding variation, or multi-line reservation block in your PMS export.
Email in. Reservation out. Zero manual work.
Auto Entry connects to your Gmail or Outlook, reads every incoming booking email, and enters the reservation into your PMS for you, including the virtual card number. Set up once, it runs around the clock.
Wholesalers, bed banks, and niche agencies that send bookings by email rather than your channel manager.
Group confirmations, direct website inquiries, and any reservation that arrives by email instead of the OTA channel.
It pulls virtual credit card numbers from the booking and enters them for you, with no copy and paste.
It watches the inbox continuously and keeps a full activity log of every processed email. Successes, reviews and skips, all visible.
Included in your subscription · Choice Advantage & Jonas Chorum live · Opera Cloud in progress
What we run depends on your PMS
Each property management system exposes different controls, so the automation we can run differs. Here's exactly what's live where today.
Your data is as sensitive as it gets. We treat it that way.
You're uploading financial statements. Soon you may share PMS credentials. We built security into every layer from day one.
Every hotel account is fully isolated. Your data is never accessible to another tenant - at the database level, not just the application layer.
All uploaded files and data are encrypted. Connections run over TLS. Credentials are never stored in plaintext - anywhere.
Every upload, match, and state change is logged with a timestamp. Full traceability across your account - always.
Rate limiting and abuse prevention on every endpoint. Built for SOC 2 readiness, with tenant isolation enforced at the infrastructure level.
Works with the systems you already use
No new software to learn. Export from your PMS, download from your OTA - upload both. That's it.
Built by hotel operators,
for hotel operators.
Most hotel software was built by software companies. GetStayAid was built by hotel operators who lived the operational and revenue problems every day, then built the system they always needed.
"We spent years working in hotels - managing front desk, handling OTA billing, manually disputing commissions line by line. Every month, the same problem. OTAs overbilling. Nobody catching it. Money just gone."
After manually disputing OTA commissions for years,
we built the system we always needed.
Spreadsheets were too slow. Manual review missed too much. We wanted a system that found every error automatically - and gave you something you could actually send to an OTA and win with.
What started as a commission audit tool is becoming something bigger - a full back-office operating layer for hotels. Reservations, reconciliation, disputes, reporting. The parts of hotel ops that take too much time and cost too much money.
One flat price. Everything included.
Not another cheap SaaS tool - a revenue operation that runs your hotel's entire booking-to-payment workflow. Every module included, one price per hotel. Start with a 30-day free trial, no credit card.
- Commission Audit
- Auto Entry
- Reservation Verification
- Agency Portal Automation
- Auto Charge (when supported by your PMS)
- Inventory Optimization + tax exemption
- All OTA channels & PMSes
- Future modules & updates
- Premium support
Real help, when you need it
We know hotel ops don't follow a 9–5 schedule. Neither do we.
Every plan includes email support. Send us a question about an audit, a dispute, or anything else - we respond the same day.
Premium support is included for every hotel. Dedicated inbox, faster SLA, and direct access to our technical team for edge cases.
Step-by-step guides for every PMS and OTA format. Covers file export, upload format, and how to read your dispute report.
Uploaded the wrong file? Dispute didn't match? OTA not supported yet? Just email us. We've seen every edge case - and we respond, not a bot.
Contact support →